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Air Canada chatbot costs airline discount it wrongly offered customer

Air Canada is being held responsible for a discount its chatbot mistakenly promised a customer, the Washington Post reported. The airline must refund a passenger, Jake Moffat, who two years ago purchased tickets to attend his grandmother’s funeral, under the belief that if he paid full price, he could later file a claim under the airline’s bereavement policy to receive …

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What will the 2024 spring homebuying season look like?

The official start of spring is less than a month away, and some homebuyers are already anticipating a busy season. Historically, spring is an active period for home sales, and this year, some positive economic developments may add fuel to the fire. After spending the better part of two years raising interest rates to curb inflation, the Federal Reserve is …

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Here are the top moments from the 2024 Peoples Choice Awards

The People’s Choice Awards were held in Los Angeles on Sunday night and the fan-voted awards show had its fair share of powerful and surprising moments. Greta Gerwig’s “Barbie” movie took home big wins, as did Taylor Swift and Travis Kelce. Here are the top moments from the night. 1. Simu Liu hosts, with opening skit that pays homage to …

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Man who allegedly told migrants in packed boat hed get them to U.K. "or kill you all" convicted of manslaughter

A man who prosecutors say agreed to pilot a small, unseaworthy boat full of migrants illegally from France to Britain, leading to the vessel capsizing and killing at least four people, was convicted Monday of manslaughter in a landmark U.K. court case. CBS News partner network BBC News said the conviction of Ibrahima Bah was the first time a migrant …

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12 alleged cartel members killed by Mexican soldiers near U.S. border

Mexican troops on patrol killed 12 gunmen in a clash near the U.S. border in Tamaulipas, according to the government of the northeastern state, which has been rocked by violence linked to organized crime. The slain attackers were alleged members of a drug cartel, government sources told AFP. The shootout occurred when soldiers were patrolling Miguel Aleman municipality on the …

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Sleep expert on why people should prioritize sleep quality over quantity

When it comes to maintaining heart health, it’s not just how long you sleep — it’s how well you sleep that matters equally, if not more, said Dr. Shelby Harris, a behavioral sleep psychologist and clinical associate professor at Albert Einstein College of Medicine. “Poor quality sleep really can influence our heart health as well,” Harris told “CBS Mornings” in …

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